Accounts Receivable Specialist (m/f), Kozhikode in Kozhikode, Kerala

Your tasks:
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise
- Answer customer questions regarding problems with their accounts
- Locate and monitor overdue accounts, using computers and a variety of automated systems
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors
- Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports
- Advise customers of necessary actions and strategies for debt repayment
Your skills:
- Using computers and computer systems to program, write software, set up functions, enter data, or process information
- Developing constructive and cooperative working relationships with others, and maintaining them over time
- Being aware of others' reactions and understanding why they react as they do
- Analyzing information and evaluating results to choose the best solution and solve problems
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Communicating effectively in writing as appropriate for the needs of the audience
- Entering, transcribing, recording, storing, or maintaining information in written or electronic form
- Talking to others to convey information effectively
- Adjusting actions in relation to others' actions
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
Location
Kozhikode
jobid82282
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